FAQS

These vacuum cleaners use their onboard filtration and power supply to clean your pool. Some cleaners are cordless, while others have cords. Once you place your vacuum in the pool, it travels on the pool’s bottom and its walls to collect debris and clean the entire area. 

Since these vacuum cleaners are made from various electronics and parts, their lifespan depends on maintenance and the frequency of use. But on average, these machines can easily last up to five years, provided you clean them after every session. 

This depends on how much debris has accumulated in your pool. A general guideline is to run it once or twice a week.

To clean the robotic pool cleaner, you should remove and rinse the filter, brushes, and any other removable parts after each use. It is also recommended to deep clean the cleaner every few months.

Yes, our WYBOT robots can be used in saltwater pools.

Overtime the saltwater can cause premature wear and tear to the robot's wearable components, therefore we recommend rinsing the robot with sweet water (tap water) after each cycle.

For optimal use and maintenance, the salinity levels should not be above 4,000 P.P.M.

We do not recommend charging the device outdoors due to the risk of battery catching fire caused by sun exposure. Although the deck may be covered, there are still restrictions on the temperature range for outdoor charging. We advise against general consumers charging the device outdoors.

In some areas, especially in hot and humid climates, outdoor charging may be more dangerous. Therefore, we recommend users to charge the device indoors and avoid exposing it to sunlight or high-temperature environments. If you have any questions or need more information, please feel free to contact our customer service team.